From Texas to Tennessee, our five Distribution Centers stand ready to provide the outstanding products and service you have come to expect from Klumb Lumber Company. Over the 65-plus years that Klumb has been in business, we have refined our business practices to allow maximum independence to the manager of each of our Distribution Centers so he or she can meet the specialized needs of his or her respective market.
Being decentralized means that each Distribution Center orders their own inventory – after all, they know the needs of their customers better than ‘headquarters’ ever could. When you call one of our Distribution Centers, you talk to a real person with real knowledge about the products, not a corporate call center. Every location has inside and outside sales people so your order is always in the hands of someone who knows you and your account. They know what’s on the order, when the product is coming in, and if the truck has left the site.
All of our Centers have long-term personnel from administrators who have been at a location since inception, to a sales person who has been on the job for 25 years, to a driver who has been delivering for 21 years. This depth of knowledge translates into the right products coupled with superior customer service.